Availability Guarantee

Narwal & Navee Products

In compliance with Québec’s Consumer Protection Act (Bill 29), Yolife guarantee the availability of replacement parts, repair services, and maintenance information for products.

Replacement Parts

We guarantee that essential replacement parts (including batteries, filters, brushes, and other key components) will remain available for a period of at least 5 years after the first sale of the product in Canada.

Repair Services

Authorized repair services are accessible via our customer support and service network. Customers may contact us to arrange service, and repairs will be carried out at authorized service centers to ensure safety and product reliability.

Maintenance Information

Maintenance instructions, troubleshooting guidance, and manuals are available to customers upon request in a clear and printable format.

Ease of Repair

Replacement parts are designed to be installed with commonly available tools, without causing irreversible damage to the product.

Safety Notice (Navee Electric Scooters)

For safety reasons, all repairs and maintenance should be conducted at authorized service centers. Unauthorized or DIY repairs may increase the risk of accidents and are not recommended.

For further support, please contact:
taylorway1107@gmail.com
1-778-266-0326